In case of emergency, Members and Correspondents are encouraged to contact the Claims Team direct whenever possible. A duty officer (by rota) is contactable on mobile phone number +44 7795 116602 to deal with any urgent matters if Members or Correspondents are unable to contact the appropriate Claims Team.
If there is a significant event preventing contact with Club personnel at their office, please call your usual contact on his/her mobile or our Emergency number:
+44 7795 116602
The Club's extranet for Members and brokers
The WestNet facility enables Members and brokers to view and analyse claims and premium information relating to their entries in the Club online at their own convenience.
As well as the on-screen analysis options, information can be downloaded in spreadsheet format allowing for analysis in greater depth or in PDF format for easy printing.
If you are a Member or broker with entries in the Club, please register for and log into WestNet by following this link:
WestNet - registration & login
If you are not currently a Member or broker, follow this link to a demonstration version of WestNet which will enable you to experience its many capabilities via a fictitious Member - Example Shipping:
If you would like to know more about WestNet then please ask your regular contact at the Club or send a message to WestNetTeam@westpandi.com.
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Find contact information for all offices and staff:
The West of England Ship Owners Mutual Insurance Association (Luxembourg)R.C.S. Luxembourg B 8963
Managers: West of England Insurance Services (Luxembourg) S.A.Registered Office: 31 Grand-Rue, L-1661 Luxembourg, G.D. LuxembourgT +(352) 4700671 F +(352) 225253
UK Branch: Tower Bridge Court, 226 Tower Bridge Road, London SE1 2UPT +(44)(0)20 7716 6000 F +(44)(0)20 7716 6100 E firstname.lastname@example.org W www.westpandi.com