Emergency contact 24/7

In case of emergency, Members and Correspondents are encouraged to contact the Claims Team direct whenever possible.

A duty officer (by rota) is contactable on mobile phone number +44 7795 116602 to deal with any urgent matters if Members or Correspondents are unable to contact the appropriate Claims Team.

If there is a significant event preventing contact with Club personnel at their office, please call your usual contact on his/her mobile or our Emergency number:

Emergency no: +44 7795 116602

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News 18 Dec, 2015

New Loss Prevention Safety Alert - Heat Damage to Agricultural Products

Heat damage and the self-heating of agricultural products caused by being placed next to heated fuel oil and fuel oil residue tanks has led to a number of costly cargo claims recently.

A new Loss Prevention Safety Alert on Heat Damage to Agricultural Products has been published which explains the issue and the problems that may result, and recommends precautionary measures that should be taken to help prevent such claims occurring.