Following a review of resources, the Managers have adjusted the structure of the Claims Department in the London office to streamline and enhance the service the Club delivers to Members. Teams 3 and 4 in London have been merged into Team 3 under the leadership of Tony Paulson.
The Claims Department structure is summarised below and contact details for all of the Team Leaders and individual claims handlers can be found on the Club’s website or in the Rule Book or List of Correspondents.
If you have any questions about these changes please contact either Michael Kelleher or Tony Paulson.
Claims Department Structure
Claims Management Michael Kelleher - Director Tony Paulson - Director Nicola Cox – FD&D Chris South – Specialist Claims Hong Kong Office C M Kwong - Director Quentin Drew – Deputy Director Fiona Emmerson – Team Leader Elaine Chan Kevin Chan Cecilia Chau Kathleen Kwok Wendy Lau Anna Mok Wayne Tsang Shirley Wong Greek Office Ian Clarke - CEO Dimitra Dandolos Tim Davies Eugenia Bourogiannopoulou | London - Team 1 Chris Wheelhouse – Team Leader John Atkinson Anwar Biswas Michael Cox Michaela Domijan-Arneri Stasha Hart Kay Matthews Justin Wood London - Team 2 Jonathan Kefford – Team Leader Robert Crichton Lynne Crossey Monica Lambrou-Whiting Maggie-Jo McGregor Sharon Stobart London - Team 3 Tony Paulson – Director Amy Dominguez Chris Edwards Elli Gavrielides Victoria Jackson Andy Macrow Tom Meadows Nikolay Nikolov Joelle Rialland Peter Sandford Diana Shearer |