Emergency contact 24/7

In case of emergency, Members and Correspondents are encouraged to contact the Claims Team direct whenever possible.

A duty officer (by rota) is contactable on mobile phone number +44 7795 116602 to deal with any urgent matters if Members or Correspondents are unable to contact the appropriate Claims Team.

If there is a significant event preventing contact with Club personnel at their office, please call your usual contact on his/her mobile or our Emergency number:

Emergency no: +44 7795 116602

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Loss Prevention 07 Dec, 2022

Neptune - Bunker Info tab updates

Dmitry Kisil

Senior Loss Prevention Officer

The latest bunker quality data covering June – November 2022 have been updated and can be viewed on Neptune.

Download PDF

Extremely high percentage of HFO samples from Rotterdam and Antwerp fail either on viscosity or on density or on both.

VLSFO in 10 major bunkering ports has been on spec mostly, while a one-third share of ULSFO samples from Rostock failed on Pour Point.

For detailed information, please contact Loss Prevention Department.