Emergency contact 24/7

In case of emergency, Members and Correspondents are encouraged to contact the Claims Team direct whenever possible.

A duty officer (by rota) is contactable on mobile phone number +44 7795 116602 to deal with any urgent matters if Members or Correspondents are unable to contact the appropriate Claims Team.

If there is a significant event preventing contact with Club personnel at their office, please call your usual contact on his/her mobile or our Emergency number:

Emergency no: +44 7795 116602

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News 17 Jan, 2023

Neptune - Bunker Info tab updates

Dmitry Kisil

Senior Loss Prevention Officer

The latest VPS bunker quality data for Aug 2022 – Jan 2023 has been updated.

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A lot of HFO and MGO samples stemmed worldwide come off-specification on technical parameters. ULSFO samples fail on technical parameters and on Sulphur content more often than in the past. VLSFO quality is generally without major problems, but regularly fail on Sulphur content in ARA region.

Please visit the Bunker Tab on Neptune and check details and VPS bunker alerts.

For more information, please contact Loss Prevention Department.

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