Emergency contact 24/7

In case of emergency, Members and Correspondents are encouraged to contact the Claims Team direct whenever possible.

A duty officer (by rota) is contactable on mobile phone number +44 7795 116602 to deal with any urgent matters if Members or Correspondents are unable to contact the appropriate Claims Team.

If there is a significant event preventing contact with Club personnel at their office, please call your usual contact on his/her mobile or our Emergency number:

Emergency no: +44 7795 116602

Loss Prevention

Loss prevention is a key component of the West of England’s service. Find our full range of Loss Prevention guides, bulletins, safety posters and other materials below.

All Resources Popular Resources Financial Standard Covers Extended Covers Loss Prevention Claims Defence Claims - P&I Underwriting Chinese Pollution Cyber Security MARS MAST

Crane Slewing Gear Maintenance and Rocking Tests Bulletin PDF (1.5 MB)
Accidents during Mooring Operations Bulletin PDF (891.7 KB)
REACT! Covid Poster PDF (1.1 MB)
REACT! CPR (Vietnamese) Poster PDF (275.5 KB)
REACT! Cardiac arrest (Vietnamese) Poster PDF (185 KB)
REACT! Heart attack (Vietnamese) Poster PDF (185.9 KB)
REACT! CPR (Chinese) Poster PDF (2.9 MB)
REACT! Heart attack (Chinese) Poster PDF (581.2 KB)
REACT! Cardiac arrest (Chinese) Poster PDF (1.4 MB)
Loading of Coal that has Exhibited Signs of Self-Heating Bulletin PDF (237.3 KB)
Members are reminded that self-heating of coal is more likely when the coal is low rank, geologically immature material sourced from open cast mines such as that commonly hipped from Kalimantan in Indonesia.