How we operate

A Board of up to 25 directors, chosen from among the Club’s Members, oversees and directs the Club’s business. The Board normally meets three times a year to review the Club’s overall underwriting, investment and claims performance as well as to set the Club’s longer term strategic goals and policy. Its committees may meet or consult more often if required.

The Board has wide discretionary powers to pay claims which may not fall within the strict scope of cover. The Directors represent all sectors of the shipping industry as well as different geographical regions and the Board acts in accordance with the Club’s constitution and a voluntarily adopted governance charter.

Unlike a number of other Clubs, The West of England is managed by a wholly owned subsidiary, West of England Insurance Services (Luxembourg) S.A., through offices in London, Hong Kong, Piraeus and Luxembourg. The fact that the Club’s management is wholly owned by the Members ensures that the alignment of interest between the Members and the Managers is paramount and will remain so in the future.

The Club has a staff of about 145 in its offices in London, Hong Kong and Piraeus. All three offices have a full claims handling and advisory capability and all are dedicated to offering high quality service to the Members using a broad range of complementary skills, both legal and technical, with a strong emphasis on finding practical solutions to the wide range of problems associated with marine liability risks.

As part of the philosophy of building long term relationships a team of underwriters and claims handlers deals day to day with each Member’s requirements, but with full access at any time to additional skills and expertise from within the Club’s wider resources.

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