Claims Services

Trusted Experts

Our Claims Team brings a unique depth of expertise, built on diverse professional backgrounds from law, operations and seafaring. This combination of practical maritime experience, legal and specialist knowledge enables the team to understand the complexities of claims from every perspective, providing informed, commercially focused and effective support.

One Global Team

Our global presence means that our Claims Teams are available to assist when you need them most. With offices in London, Singapore, Hong Kong, Dubai, New York and Greece we provide round the clock service. Our experts work closely to provide unparalleled personal service.

Industry Influence

Our Claims Team engages proactively with industry organisations like the International Group, BIMCO, INTERTANKO, ICS, ITOPF, INTERCARGO and NEMO to represent the best interests of our Members and Clients whether in respect of regulatory changes, solutions or industry guidance. This external engagement and first-hand knowledge also ensure West has the technical and subject matter expertise to respond to complex claims and technological advancements.