Emergency contact 24/7

In case of emergency, Members and Correspondents are encouraged to contact the Claims Team direct whenever possible.

A duty officer (by rota) is contactable on mobile phone number +44 7795 116602 to deal with any urgent matters if Members or Correspondents are unable to contact the appropriate Claims Team.

If there is a significant event preventing contact with Club personnel at their office, please call your usual contact on his/her mobile or our Emergency number:

Emergency no: +44 7795 116602

English

News 29 Sep, 2016

International Chamber of Shipping - Pilotage, Towage and Mooring Survey 2016

The International Chamber of Shipping is currently running a survey aimed at bridge teams addressing their experiences during pilotage, towage and mooring operations. The purpose of the survey is to determine the extent to which best practice in pilotage, towage and mooring is being followed and to highlight any particular examples of very good practice, and any concerns over the quality of pilotage, towage and mooring services at ports and terminal worldwide.

Members are invited to provide the link to the online survey to their bridge teams so that they can complete the survey for each port or terminal call, although it should be noted that the timeframe for submissions is limited and these must be completed by Sunday 16^th October 2016, although there is a possibility that the submissions deadline may be extended.