Emergency contact 24/7

In case of emergency, Members and Correspondents are encouraged to contact the Claims Team direct whenever possible.

A duty officer (by rota) is contactable on mobile phone number +44 7795 116602 to deal with any urgent matters if Members or Correspondents are unable to contact the appropriate Claims Team.

If there is a significant event preventing contact with Club personnel at their office, please call your usual contact on his/her mobile or our Emergency number:

Emergency no: +44 7795 116602

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  • JCPOA Winddown FAQS - Issued on May 8, 2018 Sanctions PDF (63.6 KB)

    JCPOA Winddown FAQS - Issued on May 8, 2018

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  • Bills of Lading 2 Guide PDF (213.5 KB)

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  • Tanker STS transfer operations Guide PDF (211.7 KB)

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  • Radioactive cargo Guide PDF (111 KB)

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  • Cover in respect of visitors to vessels Guide PDF (565.6 KB)

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  • Geographical deviation Guide PDF (290.7 KB)

    Geographical deviation

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  • Bills of Lading 3 Guide PDF (215 KB)

    Bills of Lading 3 - Issues with quantity and quality of the cargo at the loadport

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  • Bunker quality disputes part 2 Guide PDF (386.7 KB)

    Bunker quality disputes part 2: Legal and claims handling considerations

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  • Paperless Trading Guide PDF (369.4 KB)

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  • Cancellation in a nutshell Guide PDF (257.8 KB)

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